Instructions for correcting the security issue are as follows, and can also be found at corsair.com/padlockupdate. Please note that this procedure must be followed in its entirety to ensure the security of the drive. Also note that while the procedure is NOT destructive, we recommend that you back up your data prior to proceeding.
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Drive must be in a LOCKED state. If the drive is plugged into a system, remove it.
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Press and hold the KEY button and the 0/1 button down, simultaneously, for five or more seconds.
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Release the KEY and 0/1 buttons. Note that at this stage your password MAY have been erased, but data will still exist on the drive.
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Wait until any LEDs are no longer illuminated or blinking
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Press and hold the KEY button for three seconds. Both red and green LEDs will illuminate.
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Enter a new PIN using the PIN keys. A user PIN may be 4 to 10 digits long; for security, Corsair recommends 6 digits or more.
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Press and release the KEY button. Both red and green LEDs will blink in unison.
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Re-enter your PIN to confirm.
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Press and release the Key button. Green LED will flash, indicating your PIN has been accepted.
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Your drive is now secure.
Assistance is available by contacting Corsair Technical Support. Technical Support can be reached via telephone, by email, or by accessing Corsair