Your Ryzen processor warranty states you may only use the stock cooler (updated)
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Aura89
Honestly, it makes sense.
Since AMD can not guarantee you will get an adequate CPU cooler, they can't warranty your choice to use a CPU cooler that may be the reason the product is faulty in the first place.
However, the idea that they will know you didn't use the supplied CPU cooler, is nonsense, so realistically, it doesn't matter.
metagamer
You could also say that when intel said they don't recommend running their CPUs outside of their reocmmended specs, that also made sense. Yet so many people got upset lol...
Irenicus
Nah, sorry but there's no way AMD are saying that. Nothing to see here, moving on
LOL not been around nor watched nor read much techie stuff have you?
Ummm no. Overclocking does not void your warranty. The CPUs are sold as "unlocked" - I suppose next you'll tell me I'm not supposed to overclock my K processor? LMAO some people around here have some funny ideas.
Very strange. We all like to keep our components cool, but 65c is fairly cool for a CPU under full load. You're not getting a CPU to run at 45 under load, no matter what cooler you have, air or water.
Actually reading the rest of your comments, you have some very strange ideas about what is or is not ok as far as temps go. You're also completely wrong 😀 and you must be so stressed every time you dare fire up a game, when you know your CPU will go higher than 45 degrees guaranteed, but instead choose to go on a forum and say "My CPU never goes higher than 45 degrees" when everyone knows that's not true. Of course unless you never game or put any load on the CPU. You're funny though, thanks for the laughs 😀
0blivious
Regardless of the new OEM coolers being adequate, build aesthetics are centered around the CPU cooling. There's no way I'm letting AMD choose how my build looks.
This seems much ado about nothing as they can't tell what you were doing coolingwise anyways.
metagamer
Yes you are, you can keep it under 50C with a good cooler at stock. [youtube=RZRjoeyz4Z0]
You can skip to 4m35s to see 2700x in cinebench at stock with a decent cooler. There's better coolers out there, mind and he mentions he's not running fans at max speed. Your laughing why exactly?
From AMD Warranty page
This warranty shall not apply to any AMD Processors where AMD determines that the defect or non-conformance was caused by improper use or operation outside of the data sheet specifications for the AMD Processor, abuse, negligence, improper installation or testing, accident, loss or damage in transit, overclocking the Product (even when enabled by AMD), errors in the design of the product into which the Product was incorporated, external factors beyond the control of AMD or unauthorized repair or alteration by a person other than AMD.
You still laughing? Because I know I am. Look, before you start making yourself look like a child, looks stuff up. Google is your friend.
Elder III
It will be interesting to see if AMD responds to HH at any length about this issue.
Frankly, the stock coolers that came with Ryzen 1 CPUs (all models other then the 1700X and 1800X I think) are quite good as far as noise and temperature. If you want to hit 4.0 on all cores you will probably have to raise the vcore to the point of needing an aftermarket cooler, but for all cores at 3.8 or for stock settings they do well imo. I can only assume that this is the same for Ryzen 2.
In any case, they should not be voiding warranty if the customer uses an aftermarket cooler.
metagamer
They have no way of telling anyway. It's a bit of a faux pas on their side, makes them look like they don't know what they're talking about because like I said, they have no way of telling.
KissSh0t
wow.... I haven't used a stock cooler since having AMD Opteron 185.... using a stock cooler is not even something I consider anymore.
If possible I would rather buy a cpu without the cooler because that just ends up being rubbish to be thrown away.
Ridiric
Actually your overclocks on your K series processor aren't covered by warranty unless you purchase one of the "Performance Tuning Protection Plans" from intel, otherwise if they can prove that you broke it from "running the CPU outside of specifications" (read overclocking) and you don't have the plan they don't have to honor the warranty. Oh and even if you do have the protection plan, it only covers your arse once, if you break the replacement processor through overclocking again, bad luck, buy a new processor thanks for playing (cause you cant take out a new plan on the replacement processor).
Here is the link if you don't believe me https://click.intel.com/tuningplan/
On a side note, i thought i would mention, you can kinda exploit the protection plan to have a second chance if you lost the silicon lottery, just throw stupid volts through your cpu or something to brick it send it back, get a new one, hopefully you get better luck, though its a lot of effort and dicking around just to have another shot at the silicon lottery which... you could always loose again.
cowie
cpu's die after the warrenty well after, if you are that unlucky one oh well just lie or don't send it back buy another if its your fault.
metagamer
That's not the point he was trying to make, he was just explaining to Irenicus that he was wrong in stating that overclocking is covered by warranty. CPUs are quite sturdy, I personally never had one die on me apart from an old Celeron 450mhz that I killed by shorting the board while pencil modding.
And I've always ran my CPUs overclocked. If it died, of course I'd lie and get them to replace it. But that was not the point 🙂
cowie
sorry man I posted to the title not for the discussion above but ok on that because that is true you need insurance for intel or lie lol
the only people I see kill them should not be covered the darn ln2 guys:p
metagamer
it's alright, no hard feelings, I thought you were discussing the last few comments, it came across like that to me but maybe I was just too involved in that discussion and lost the track of things, happens :P
sykozis
I've had 4 processors (AMD) confirmed dead....1 processor (Intel) that is suspect. Of course, those AMD processors that failed were Athlon XP models... Believe it was 2 Athlon XP 1600s and 2 Athlon XP 2000s. The "suspect" processor is an Intel Pentium P6200 that started suffering from constant BSoDs that immediately ceased after the processor was replaced.
Alessio1989
So, just buy one without thr boxed cooler xD
tensai28
The question is; how would they even know?
sykozis
In the event of a failure, the manufacturer is not required to cover damages caused by an "aftermarket part". So, while they can not expressly forbid the use of "aftermarket parts", if it's suspected that use of said part resulted in damage, the warranty can in fact be voided.
reix2x
i have 12 years working with computers, doing service to them. I have never seen a damaged CPU, a friend of mine who have a computer workshop tell me that he has seen 4 but that's probably a lie jajaja
blkspade
This isn't even news as I'm pretty sure this was even stated back on their phenom chip warranties.\
Aura89
Little different, because Intel can lock their CPUs, or not. And if they are unlocked, and sell that as a benefit, then say to not do it.....
