EVGA FTW 1080 and 1070 Have Overheating Issues

#5350351

ruthan

2016-10-24 22:28

Dont worry, JayZ will recommend it to his fans.

#5350361

Reddoguk

2016-10-24 22:43

The back-plate is not there to aid in cooling, it's only there for protecting components and to help make the PCB more rigid. I doubt very much it would behave like a heat-sink unless i'm wrong and it's metal. The back-plate on my 980G1 looks like some sort of plastic or carbon like material like a mobo is made of. I love my 980G1 back plate as it's done right unlike some i see with no cut outs, the G1 has like 40% of it cut away for heat dissipation. EVGA shame on you. Why on earth on a top of the line product like the FTW series would you leave out heat pads especially for overclocked cards. EVGA = Within tolerance so it's fine, err but it's not fine is it or people wouldn't be having these simply fixed errors would they. I know they'll make it right but this kind of behavior is off-putting to say the least. Back plates are in fact brush aluminum but still doubt it's effectiveness in heat dissipation.

#5350376

TheDeeGee

2016-10-24 23:32

Simple fix, remove heatsink and put Artic Silver heatsink compound on GPU and reinstall heatsink.

Simple fix, read the news post... Also Arctic Silver is crap nowdays, plus it can mess up your card as its conductive.

#5350390

fry178

2016-10-25 00:46

@holler not sure what a design flaw (never planned for thermal pad) and QC issues (faulty cards without pads were shipped) has to do with nv and/or their lifecycle for chips.

#5350421

sykozis

2016-10-25 03:06

No,its not electrically conductive. Just a myth.

Arctic Silver 5 is electrically capacitive, which is still dangerous to components under the right circumstances.

#5350477

Darren Hodgson

2016-10-25 09:01

EVGA's JacobF posted this over on the EVGA forum regarding the black screen/fan issue on the GTX 1080 FTW: Quote: "Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation. The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September. This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above.* At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly. If you have any questions, please contact our support directly at: [email]support@evga.com[/email]. Thanks, EVGA Good that they finally admitted the issue but I'm confused as to whether I need the thermal pad or not for my replacement card. I would imagine that it would already be fitted but I don't want to take my card apart to check.

#5350549

rl66

2016-10-25 12:18

No,its not electrically conductive. Just a myth.

Original silver were, it wasn't a myth, if you put too much and it drool outside the thermal contact zone... good luck. but yeah it was good paste 🙂

#5350550

rl66

2016-10-25 12:21

Plus Arctic silver is low-tier crap now compared to the many better options.

now yes, we have way better and non conductive liquid metal that fix at 1st heat.

#5350669

haxzion

2016-10-25 17:17

I would not expect that kind of "double fail" from EVGA. First of all they are using a simple metal plate to cool off the vrm and memory on such expensive gpus and then they don't even cover the vrm with thermal pads. WoW If i had one of these i would first add some thermal pads on the vrm and i would also add some pads on the metal plate to transfer some heat to the main heat sink.But that's just me.https://s20.postimg.org/9mm1hqmal/EVGA_GTX_1080_FTW_Cooler.jpg

#5350696

Reddoguk

2016-10-25 18:06

I would not expect that kind of "double fail" from EVGA. First of all they are using a simple metal plate to cool off the vrm and memory on such expensive gpus and then they don't even cover the vrm with thermal pads. WoW If i had one of these i would first add some thermal pads on the vrm and i would also add some pads on the metal plate to transfer some heat to the main heat sink. But that's just me.https://s20.postimg.org/9mm1hqmal/EVGA_GTX_1080_FTW_Cooler.jpg

Look at a G1 as an example:https://www.techpowerup.com/reviews/Gigabyte/GeForce_GTX_980_G1_Gaming/images/cooler2.jpg Check out all those IC's and VRam that are in contact with the plate properly. I count 32 components + the Gpu = 33 compared to EVGA's One, just gpu.

#5350699

Stormyandcold

2016-10-25 18:09

We're cooking with some serious gas.

#5350738

LimitbreakOr

2016-10-25 19:48

Yesterday I uninstalled evga precision x because the software was interrupting the windows shutdown procedure. I was already very annoyed that I had to log in to their website to download it and I had to enter fake personal info to install it. And now I find out that even the cooling hardware is garbage on some models. Evga will never see my money again...

#5350850

Mr_ALLroy

2016-10-26 00:30

I'm so glad I've come to find this info. I recently bought the 1080 FTW and I called my local computer store (Memory Express) after reading this. They were nice enough to let me exchange even though I was over the 1 week simple exchange date. Now I'm the proud owner of an MSI GTX 1080 Gaming X. I feel like a dodged a bullet on this one.

#5351358

alanm

2016-10-27 07:22

Look at a G1 as an example:https://www.techpowerup.com/reviews/Gigabyte/GeForce_GTX_980_G1_Gaming/images/cooler2.jpg Check out all those IC's and VRam that are in contact with the plate properly. I count 32 components + the Gpu = 33 compared to EVGA's One, just gpu.

Gigabyte went all out on the cooling there! Its not just the thermal padding, they use a massive plate and its ALL copper as well as the pipes!

#5352556

alanm

2016-10-29 21:55

Seems this issue is getting bigger with more and more affected users. A new article from w ccftech reports on it with several references to Evga and reddit forums that have grown very active lately.

A devastating issue plaguing Nvidia GeForce GTX 1080 & GTX 1070 cards from EVGA causing them to burn out and die has been discovered. This came about after reports of EVGA ACX GTX 1080 and GTX 1070 cards suddenly going up in smoke started to pile up over the past week. Hundreds of GTX 1080 and GTX 1070 owners have come out on EVGA’s forum ( #1, #2), the Nvidia ( #1, #2 ), Build A PC & PC Master Race subreddits to describe their shock as they saw their graphics cards literally go up in flames. One user reported his computer suddenly shutting down with a bright orange flame gushing out of his graphics card. While another reported seeing sparks followed by the screen suddenly turning black in the middle of a gaming session with foul smelling chemical smoke subsequently pouring out of his machine.

Not sure of the scale of the problem since w ccf are often hyperbolic in their articles.

#5352570

Q6600

2016-10-29 22:43

Glad I went with ASUS this time around, always used EVGA in the past.

#5352906

Glottiz

2016-10-31 00:17

Can anyone explain to me why EVGA is being so highly rated among hardware enthusiasts? There seems to be a big fiasco related to EVGA at least once a year, yet people still keep praising that company. Never seen such devotion with anything else. Yeah I get it their support is great if you are an American, but come on, isn't it better to NOT have to use support in the first place? I'm glad EVGA availability is limited in Europe (at least in my country), because I recommended GTX1060/1070 to a lot of people and would feel absolutely terrible if any of them bought EVGA, considering what a PITA warranty replacement can be here.

#5352911

Agent-A01

2016-10-31 00:32

It's like having ASUS. Best hardware, but you better hope you don't have to RMA something. Evga makes decent stuff usually but they have the best CS period.