AMD Opens Support Bulletin for Users that cannot get new Ryzen 2000G APUs working on Mobo
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nosirrahx
Far too many consumers are not knowledgeable enough to understand the potential incompatibility out of the box (from out of date UEFI).
Even fewer have spare CPUs available to facilitate emergency UEFI updates in cases like this.
A really good solution to this could be a jumper on the motherboard that boots the board into UEFI update mode where a valid UEFI on a flash drive plugged into a specific port is all that is required to update. No CPU, no RAM, no anything other than the correct UEFI and the power connected correctly.
Its kind of sad that there was no foresight to enable some kind 'fail into setup' mode for situations like this. If a UEFI update can fix this I find it hard to believe there was no way to future proof incompatibility into a safe state.
heffeque
gx-x
schmidtbag
Considering there is hardly any difference on the CPU side, I'm a bit surprised people are getting unbootable systems. Maybe their systems are booting, but without graphics support? If they were depending on the IGP, I can see why they might think their system isn't working.
Regardless, this does seem to be a pretty annoying situation. Haha maybe what AMD (or really, motherboard manufacturers since this is partially their fault) could do is just ship customers an A6-9500E, just to get their system running and up-to-date. It's not like they're ever going to sell those at this rate.
If they know how to build a PC, I don't think that 1 extra step is too unrealistic, if it were given to the user as a separate package.
CalculuS
schmidtbag